Shipping Charges
Note: Each item in a set counts separately.
Domestic Rates
- Ground (1-6) days
- $3 base plus $1 per item
- (i.e. one item = $4, two items = $5)
- Priority (2 Days*)
- $13 base plus $2 per item
- (i.e. one item = $15, two items = $17)
- Overnight (1 Day*)
- $18 base plus $4 per item
- (i.e. one item = $22, two items = $26)
* Order must be placed by 1 p.m. Central Time.
Canada & Mexico Rates
- FedEx International Priority (1-2) days
- $15 base plus $4 per item
- (i.e. one item = $19, two items = $23)
All Other International Rates
- FedEx International* (1-5) days
- $30 base plus $6 per item
- (i.e. one item = $36, two items = $42)
Packages to Africa, Russia, and Saudi Arabia will be shipped FedEx International Economy (4-5 Business days)and all others will ship FedEx International Priority (1-2 business days)
How can I save on international shipping? International customers may wish to order from a distributor in their area. Click here for further information on international distributors.
How can I get a print copy of your catalog? Just send an e-mail to sales@pennwell.com
and tell us what catalog you’re interested in – energy, fire, or dental.
I have a great idea for a book. Who do I talk to? Send an e-mail with a synopsis of your book and contact information to our editors at BookProposal@pennwell.com. An editor will be in touch with you within one month regarding the possibility of publication.
How do I become a reseller?
Contact the appropriate account executive for the product line you’re interested in.
Petroleum/Electric Power – Barbara McGee, EnergyBookSales@pennwell.com
Fire Engineering Books & Videos/Dental – Francie Halcomb, FireBookSales@pennwell.com
I'm an instructor. Do you have multiple copy discounts?
Yes. For pricing information please contact the appropriate account executive.
Petroleum/Electric Power – Barbara McGee, EnergyBookSales@pennwell.com
Fire Engineering Books & Videos/Dental – Francie Halcomb, FireBookSales@pennwell.com
What if I need help with my order?
Contact customer service at 800-752-9764 or sales@pennwell.com
What if there’s a problem with my bill?
Contact Denise Milow, sales@pennwell.com
How do I change my mailing address or request to be removed from promotional mailings?
So we may better serve you please fax a copy of a mailing label on a current catalog or flyer to us at 877.218.1348 or 918.831.9555.
How do I opt out of email promotions?
To opt-out of email promotions send us a request with "Unsubscribe" in the subject line to bookmarketing@pennwell.com
| 
